> ## Documentation Index
> Fetch the complete documentation index at: https://docs.drdroid.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Rootly

Rootly is an incident management and response automation platform. You can forward incidents from Rootly into DrDroid so that DroidAgent can investigate and enrich them.

## Prerequisites

* An active **Rootly** account with permission to manage workflows / webhooks.
* Access to the DrDroid **dashboard** at [https://aiops.drdroid.io](https://aiops.drdroid.io).

## 1. Decide which incidents to send

We recommend starting with production-severity incidents only:

* Sev0 / Sev1 incidents
* Specific services or environments (e.g., `prod`, `us-east-1`)

This keeps the DrDroid alert stream focused while you evaluate the integration.

## 2. Configure a webhook in Rootly

1. In Rootly, go to **Workflows** or **Integrations**.
2. Create a **Webhook** (or HTTP) action that runs when an incident is created or updated.
3. Use your DrDroid alerts webhook URL.
4. Include in the payload:
   * Incident title and description
   * Severity / priority
   * Service / component
   * Tags / labels

See the [Rootly documentation](https://support.rootly.com) for configuration details.

## 3. Validate in DrDroid

1. Trigger a test incident in Rootly.
2. In DrDroid, open **Alerts Inbox** and confirm:
   * The incident shows up as an alert/issue.
   * Metadata (severity, service, tags) is correctly mapped.

Once wired, DrDroid can use **DroidAgent** flows (triaging, debugging, resolution) on incidents originating from Rootly.