> ## Documentation Index
> Fetch the complete documentation index at: https://docs.drdroid.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Zenduty

Zenduty is an incident management and on-call scheduling platform. You can route alerts from Zenduty into DrDroid so that DroidAgent can triage and investigate them.

## Prerequisites

* An active **Zenduty** account with permission to manage services and integrations.
* Access to the DrDroid **dashboard** at [https://aiops.drdroid.io](https://aiops.drdroid.io).

## 1. Create or pick a service in DrDroid

1. Go to **Alerts Inbox** or **Service Catalog** in DrDroid.
2. Ensure you have a service that corresponds to the Zenduty service you want to connect.

## 2. Configure webhook in Zenduty

1. In Zenduty, open the service you want to integrate.
2. Go to **Integrations** and add a new **Webhook** (or HTTP) integration.
3. Use your DrDroid alerts webhook URL (the same one used by other alert sources).
4. Configure the payload to include:
   * Service name / identifier
   * Severity / priority
   * Summary / description
   * Tags or components (if available)

Refer to the [Zenduty Webhook documentation](https://support.zenduty.com) for detailed steps.

## 3. Verify alerts in DrDroid

1. Trigger a test incident in Zenduty.
2. In DrDroid, open **Alerts Inbox** and confirm that:
   * The alert appears with the right service and severity.
   * It is grouped into an issue if similar alerts exist.

Once connected, you can use **DroidAgent** to triage Zenduty-originated alerts the same way as other alert sources.