Data Archival & Retention

All events data, irrespective of being pushed directly or via a connector, is stored in Doctor Droid in an encrypted form. Only the our backend application can access it while processing and you can access it from the portal.


Based on the retention period that comes with your plan, your data will be archived and won't be available at hot data on your portal. That data can be exported from our archive on request currently. We will be building access to export them on-demand from the portal in near future. This applies to both raw events and the processed data including alerts.


Our pricing varies based on how much data retention you want, i.e. the time period for which you want the entire monitoring data to show up in the portal. We give a 30-day retention by design to all accounts. Higher retention is possible on premium plans.