Auto-updation of on-call SOPs

Consider an alert's thread in a Slack channel where a senior engineer adds a few comments on how the on-call engineer could debug the issue or adds link to a relevant dashboard / document.

In an ideal world, you'd expect either the on-call engineer or the service owner to go back and update the documents -- hopefully sooner than later.

BUT, we also know that outdated documents are real -- it's a natural challenge across teams:

• Things evolve too fast
• A lot of context is shared in adhoc communication
• Writing documentation is boring

We are now introducing continuous updation of documents from existing investigations and context.

Here's how it works:

• Bot tracks the conversation within the thread of an alert (only where the bot is tagged atleast once in the thread or if the bot has run an investigation).
• It gives suggestion to update the documents. (Auto-updation suggestions for Slack coming up soon)