Debugging Common Issues
You can view logs for your Playbooks setup using the guide here.
"I'm receiving notifications but it's having example.com instead of my domain"
- Visit the "Settings" page and enter your host under "Site URL".
"I've added the integration but the test connection is failing:"
- Ensure that the integration endpoint is accessible from the machine where you've installed Doctor Droid playbooks
"Facing an error in Docker installation"
- Ensure that the pre-requisites are installed:
- git pre-installed on your machine.
- docker-compose version 1.29.2 or above. (in case you're planning to use docker).
Out of memory
- While setting up your machine, here's the recommended minimum configuration for the installation:
- 2vCPUs / 16GB RAM
- 64GB Storage disk
Can't find login provider
If you are seeing this screen, this is likely happening in case one of the environment variables is jumbled in your setup.
OKTA_CLIENT_ID <Default = Null>
OKTA_DOMAIN <Default = Null>
EMAIL_PASSWORD_AUTH_ENABLED <Default = True>
The platform supports 2 modes of signup/login:
- OKTA
- Email & Password
To only use Email & Password flow ensure OKTA_CLIENT_ID and OKTA_DOMAIN are NOT SET to any value in your environment variables. This will ensure only email and password flow is enabled by default for your application.
Updated 15 days ago