Debugging Common Issues

You can view logs for your Playbooks setup using the guide here.

"I'm receiving notifications but it's having example.com instead of my domain"

Visit the "Settings" page and enter your host under "Site URL".

"I've added the integration but the test connection is failing:"

Ensure that the integration endpoint is accessible from the machine where you've installed Doctor Droid playbooks

"Facing an error in Docker installation"

Ensure that the pre-requisites are installed:
- git pre-installed on your machine.
- docker-compose version 1.29.2 or above. (in case you're planning to use docker).

Out of memory

While setting up your machine, here's the recommended minimum configuration for the installation:
- 2vCPUs / 16GB RAM
- 64GB Storage disk

Can't find login provider

If you are seeing this screen, this is likely happening in case one of the environment variables is jumbled in your setup.

OKTA_CLIENT_ID <Default = Null>
OKTA_DOMAIN <Default = Null>
EMAIL_PASSWORD_AUTH_ENABLED <Default = True>

The platform supports 2 modes of signup/login:

OKTA
Email & Password

To only use Email & Password flow ensure OKTA_CLIENT_ID and OKTA_DOMAIN are NOT SET to any value in your environment variables. This will ensure only email and password flow is enabled by default for your application.