Overview

Objective:

Help engineering teams derive actionable insights from their existing incident reports.

How it works:

Once you upload your incident reports on Doctor Droid platform, it takes about 30 minutes to 24 hours depending upon the volume of incident reports. We currently support direct file upload in .wikitext, .md, .doc, .docx format.

If you're looking for a direct integration with Confluence or Google doc, you can let us know. We'll enable it for you.

Sections in the report:

Out of the Box dashboard:

1. Pattern of incidents over time

   

2. Pattern of services & components impacted

   

3. Pattern on which source is the most common way your team identifies symptoms

   

NLP-based questions:

Raw data:

You can leverage the raw data to run any further custom queries.