Rootly

Using Doctor Droid Playbooks, you can send timeline events with investigation summary in response to Rootly incident creations, for example

To make this functionality work, we will be using Rootly "Workflows" feature.

Note:

• The workflow is currently supporting only "incident.created" webhook events.

Here are the steps to follow to receive the playbook summary directly into Rootly:

Step 1: Set up Rootly as a Data Source

1. Get the API key from Rootly. Here is how to do that.
2. Add this to the Doctor Droid Integrations Page.

Step 2: Create a Webhook for Your Service

Here is how to do this.

Step 3: Set up the Workflow for Rootly trigger type

1. In the trigger type drop-down select Rootly as the trigger type.
2. Set the title of the Incident you want to trigger this webhook for.
3. You will get a URL for a webhook. This is what needs to be put in the Rootly HTTP endpoint configuration page.
4. Enter the Incident title of your Rootly service where the webhook is configured.

1. Select your Playbook.

Step 4: Set Up Notification Workflow

1. Select "Send event to Rootly Timeline" as the notification channel while setting up your Workflow.
2. Click on Save.

Step 3: Receive Playbook Summary

When an incident is triggered with the webhook configured, you will receive a notification in Rootly timeline events for that specific incident. The notification will include a link to the specific playbook or workflow summary.

Note:

Rootly webhooks support the inclusion of links in Timeline events. You will receive a link of your Playbook summary, this will allow you to open and review the playbook summary instantly.

By following these steps, you can ensure that the relevant playbook or workflow summaries are automatically sent to Rootly, keeping your team informed and ready to respond effectively to incidents.