Skip to main content
Rootly is an incident management and response automation platform. You can forward incidents from Rootly into DrDroid so that DroidAgent can investigate and enrich them.

​
Prerequisites

  • An active Rootly account with permission to manage workflows / webhooks.
  • Access to the DrDroid dashboard at https://aiops.drdroid.io.

​
1. Decide which incidents to send

We recommend starting with production-severity incidents only:
  • Sev0 / Sev1 incidents
  • Specific services or environments (e.g., prod, us-east-1)
This keeps the DrDroid alert stream focused while you evaluate the integration.

​
2. Configure a webhook in Rootly

  1. In Rootly, go to Workflows or Integrations.
  2. Create a Webhook (or HTTP) action that runs when an incident is created or updated.
  3. Use your DrDroid alerts webhook URL.
  4. Include in the payload:
    • Incident title and description
    • Severity / priority
    • Service / component
    • Tags / labels
See the Rootly documentation for configuration details.

​
3. Validate in DrDroid

  1. Trigger a test incident in Rootly.
  2. In DrDroid, open Alerts Inbox and confirm:
    • The incident shows up as an alert/issue.
    • Metadata (severity, service, tags) is correctly mapped.
Once wired, DrDroid can use DroidAgent flows (triaging, debugging, resolution) on incidents originating from Rootly.