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Zenduty is an incident management and on-call scheduling platform. You can route alerts from Zenduty into DrDroid so that DroidAgent can triage and investigate them.

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Prerequisites

  • An active Zenduty account with permission to manage services and integrations.
  • Access to the DrDroid dashboard at https://aiops.drdroid.io.

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1. Create or pick a service in DrDroid

  1. Go to Alerts Inbox or Service Catalog in DrDroid.
  2. Ensure you have a service that corresponds to the Zenduty service you want to connect.

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2. Configure webhook in Zenduty

  1. In Zenduty, open the service you want to integrate.
  2. Go to Integrations and add a new Webhook (or HTTP) integration.
  3. Use your DrDroid alerts webhook URL (the same one used by other alert sources).
  4. Configure the payload to include:
    • Service name / identifier
    • Severity / priority
    • Summary / description
    • Tags or components (if available)
Refer to the Zenduty Webhook documentation for detailed steps.

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3. Verify alerts in DrDroid

  1. Trigger a test incident in Zenduty.
  2. In DrDroid, open Alerts Inbox and confirm that:
    • The alert appears with the right service and severity.
    • It is grouped into an issue if similar alerts exist.
Once connected, you can use DroidAgent to triage Zenduty-originated alerts the same way as other alert sources.